Friday, October 28, 2016

eLab improved to minimize interruptions to your work

I’m pleased to share that eLab’s infrastructure has been upgraded for increased availability and significantly reduced interruptions to your work.

Over the past few weeks, eLab experienced network delays and one of these led to a two-hour outage on Sunday 10/16. This prevented users from logging into eLab. 
We are truly sorry for the interruption in your work!

We have now upgraded our eLab infrastructure to the best available and enhanced security to minimize outages.

If, due to a reason beyond our control, eLab encounters an issue, our team will be instantly notified and initiate a fix. At the same time, eLab users will see an automated message informing them of the issue and ensuring that the fix underway. 

We thank you for your support and understanding!

Labyrinth Learning

Wednesday, October 19, 2016

eLab and eLab SET maintenance this weekend

Due to planned maintenance, eLab and eLab SET will not be available on Saturday October 22, 2016 between 1:00 and 2:00 AM EST. Educators and students will not be able to access their eLab accounts during this time. We appreciate your patience and will be back soon. If you have any questions, please contact